Contact Us

We believe that buying clean, and healthy food for your Fur Family member should be accessible and worry free. Have a question? Let us know.

We'd Love To Hear From You

Call us by phone

780-752-7297 (PAWS)

For Customer Service for questions and phone orders we’re available to talk:

9am – 8pm Monday to Friday

9am – 5pm Saturday

These times constitute when the phone will be answered.

Online ordering readily available 24/7, with an email response provided within 60mins during business hours and when received after normal business hours, a response within 60 minutes of opening on the next business day.

Send Us An Email

Become A Fur Family Member

At Fur Family we believe in building a strong community of people dedicated to the health and well being of animals. That’s why we started the Fur Family Memberships, to strengthen and give back to that community. Become a Fur Family Member today!


  • Every 10th order delivered for FREE!
  • Set up a recurring order
  • Exclusive promotions and coupons